Privacy Policy

Effective Date: May 29, 2025

Introduction

A-1 Service Group (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including waste disposal, dumpster rental, specialty recycling, crushing/grinding/screening, landscaping and construction materials, portable toilets, and demolition services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (phone number, email address, mailing address)
• Project details and service requirements
• Payment information and billing addresses
• Communication preferences
• Any other information you choose to provide when requesting quotes or services

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser information
• Website usage data and navigation patterns
• Device information and operating system
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

• Provide quotes and deliver our waste management, construction, and related services
• Process payments and manage billing
• Communicate with you about your projects and services
• Schedule and coordinate service delivery, including dumpster placement, material delivery, and equipment operations
• Comply with environmental regulations and waste disposal requirements
• Improve our website and services
• Send promotional materials (only with your consent)
• Maintain records for business and legal purposes

Information Sharing and Disclosure

We may share your information with:

• Service Partners: Third-party contractors, disposal facilities, and material suppliers necessary to fulfill your service requests
• Regulatory Authorities: Government agencies as required for waste disposal reporting, environmental compliance, or permit requirements
• Payment Processors: To process transactions securely
• Legal Requirements: When required by law, court order, or to protect our rights and safety

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience, analyze website traffic, and remember your preferences. You can control cookie settings through your browser preferences.

Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information
• Opt out of promotional communications
• Request information about how your data is used
• Withdraw consent where applicable

To exercise these rights, contact us using the information provided below.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Service records may be retained longer as required by environmental and business regulations.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

Children’s Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new Privacy Policy on our website with an updated effective date.

Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Last Updated: May 29, 2025